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Frequently Asked Questions
Use our contact form to tell us what you’d like personalized, approximately how many items you need and any deadline. Include details about your name, logo or design. We’ll help you choose products and confirm pricing before you proceed
Yes! We’ll check whether your items and the requested placement are suitable for embroidery. Please supply clean items and review our Embroidery & Custom Order Policy before dropping them off.
Absolutely. We can source clothing, hats, bags and other products for your project. Tell us what you’re looking for, and we’ll help you find suitable options.
Yes—we create custom embroidery for barns, businesses and teams. Email us your logo so we can assess the design, size and placement. We’ll let you know if any adjustments or digitizing are needed and include applicable costs in your quote.
Pricing depends on the design’s size and stitch count, the number of items and whether we’re supplying the products. Send us your project details, and we’ll provide a quote.
Our typical turnaround time is approximately two weeks. This allows time to work with you on your design, colours and placement before creating your items. Delays in design approval, product availability or larger orders may extend this timeframe. We begin production once your design is approved and payment is received in full. Please tell us about any deadline when you enquire.
Rush orders may be available depending on our schedule and product availability. Orders needed in less than two weeks are subject to a rush fee. Contact us before ordering so we can confirm timing and pricing.
Once you’ve approved your design and quote, full payment is required before we begin creating your custom order.
Still have a question?
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