Question 1

Is there an additional fee for rush orders?

Accepted Answer

Yes, there is an additional fee for rush orders. The fee depends on the specifics of your request, including the complexity and quantity of the embroidery work. For detailed information and an accurate quote, please contact us directly.

Question 2

Do you offer shipping for Centreline Embroidery items?

Accepted Answer

Yes, we offer shipping for all our items. Shipping costs and delivery times vary, so please contact us for detailed information. We're committed to ensuring your custom embroidery arrives promptly and in perfect condition.

Question 3

What are the size limits for custom embroidery designs?

Accepted Answer

We offer a wide range of customization options. For lettering, sizes range from 1/4" to 5". Monograms can be as small as 3/4" and up to 9.5". For logos and intricate designs, please contact us directly. These may require special attention to maintain quality.

Question 4

What is the deposit requirement for custom orders?

Accepted Answer

We require a 50% deposit for all custom orders. The remaining balance is due upon receipt of the final invoice, issued once your order is complete. This policy helps us maintain the quality and punctuality you expect.

Question 5

What is the turnaround time for custom embroidery orders?

Accepted Answer

The typical turnaround time for custom embroidery orders is about 1-2 weeks, depending on the design's complexity and our current order queue.

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