Yes, there is an additional fee for rush orders. The fee depends on the specifics of your request, including the complexity and quantity of the embroidery work. For detailed information and an accurate quote, please contact us directly.

Yes, we offer shipping for all our items. Shipping costs and delivery times vary, so please contact us for detailed information. We're committed to ensuring your custom embroidery arrives promptly and in perfect condition.

We offer a wide range of customization options. For lettering, sizes range from 1/4" to 5". Monograms can be as small as 3/4" and up to 9.5". For logos and intricate designs, please contact us directly. These may require special attention to maintain quality.

We require a 50% deposit for all custom orders. The remaining balance is due upon receipt of the final invoice, issued once your order is complete. This policy helps us maintain the quality and punctuality you expect.

The typical turnaround time for custom embroidery orders is about 1-2 weeks, depending on the design's complexity and our current order queue.